Training programme: Domestic Cleaning

Domestic Cleaning Service Training at The Scottish Cleaning Company

At The Scottish Cleaning Company, we take immense pride in providing our cleaners with the best training in the industry. Our carefully crafted training course has been designed by professional cleaning technicians with years of experience. We believe in ensuring that our cleaning staff is equipped with the necessary skills and knowledge to deliver consistently high-quality cleaning services to our valued customers in Glasgow South.

Comprehensive Training Format

Our training format is a perfect blend of practical tutorials and assessments to ensure our staff can carry out cleaning tasks to the highest standards. To maintain a personalized and focused learning environment, we keep our course numbers low, typically with a 2 to 1 ratio of trainees to cleaning managers. Only when new trainees have successfully completed and passed the end-of-course cleaning exam are they certified as full-time permanent members of our cleaning team.

Oral Instruction and Customer Service Focus

During the training, our instructors provide verbal instructions and hands-on demonstrations to teach various cleaning duties. We also prioritize customer service training, emphasizing the importance of timekeeping, honesty, reliability, and treating clients with care and respect.

Hands-On Practical Training

Practical cleaning exercises take place in our state-of-the-art training center. Our skilled instructors demonstrate proper cleaning techniques, and trainees get the opportunity to showcase what they have learned. From applying cleaning chemicals to scrubbing and rinsing surfaces, our instructors ensure that trainees master the art of effective cleaning to leave no room for hard water and lime scale.

Health and Safety Emphasis

Health and safety are paramount in our training modules. Our full-time health and safety officer oversees this aspect of the training, covering important topics such as COSHH (Control of Substances Hazardous to Health) and other modern health and safety practices.

Embracing Green Cleaning

We understand the significance of green cleaning for the environment and overall household health. Our training includes instructions on creating eco-friendly cleaning materials from household products and their application. For those customers who prefer green cleaning, we offer specialized ‘Green Domestic Cleaners.’

Interactive and Engaging Training

Our training sessions involve role-playing games, spot tests, demonstrations, and other interactive activities. Periodic breaks are included to ensure trainees can absorb information and understand how to correctly use cleaning materials.

Identifying the Best Cleaners

Through interactive training, our instructors can quickly identify the potential of each trainee. This enables us to match the right domestic cleaner with the right customer, ensuring an exceptional cleaning experience even for less common cleaning tasks.

At The Scottish Cleaning Company, our commitment to excellence shines through in our well-trained and dedicated cleaning team. With our rigorous training program, we are confident that our cleaners will deliver outstanding results that meet and exceed your expectations in Glasgow South.